Corporate Culture

Boost Your Customer Service Skills

Have you ever had a customer service experience that inspired you to write a review or talk about it with a friend? If so, it’s likely that the company – and their customer service representatives...
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Professional Development

What Communication Skills Should You Prioritise?

How many job descriptions have you read (or created) that include “excellent communication skills” as a requirement? With the impact communication has on businesses, it’s no wonder that so many...
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Organisational Development

Is Professional Development a Cornerstone of Your Employee Benefits Programme?

When you’re speaking with prospective employees, how do you talk about your organisation’s benefits package? Traditionally, when candidates ask about benefits, employers highlight their healthcare...
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Organisational Development

Four Ways to Shrink the Employee Skills Gap

Over the past several years, many organisations have struggled to fill open positions, and in the United States, companies have often pointed to the low unemployment environment as the root cause....
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Team Development

What Are Your Strengths?

If you have ever interviewed for a job, you’ve probably been asked the question: What are your strengths? It’s one of the first questions job seekers might prepare for, considering that any future...
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5 min read
Professional Development - Jan 18, 2019

How to Transform Self-Awareness into a Competitive Advantage

When experts talk about self-awareness and leadership, they don’t always discuss the concrete advantages leaders can experience. Often, the benefits of self-awareness are described in abstract terms. For example, you have...
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4 min read
Professional Development - Dec 11, 2018

How Does Emergenetics Support Soft Skills Development?

As businesses adapt to stay relevant and competitive, companies need to follow human capital trends, which in today’s candidate-driven market are heavily influenced by their employees. Today’s workforce has a keen interest in...
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6 min read
Professional Development - Dec 11, 2018

Why Trusting Your 'Gut Feeling' Is Often the Best Strategy

There is no such thing as a purely rational decision. The brain uses a combination of logic and emotion when making decisions of any kind.
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4 min read
Corporate Culture - Dec 11, 2018

How to Build Rapport and Embrace Differences

Is there a person in your office with whom you're never on the same page? Understanding their behavioural preferences can help you to better communicate with them.
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1 min read
Corporate Culture - Nov 23, 2018

Words are Worth Their Weight in Gold

Words carry an incredible influence. Used well, they can inspire, uplift and encourage. However, if words are used without care, they can demotivate or cause team members to feel slighted.
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